City of York Council employees:

• You’re automatically registered for a MyLO account

• If you are a CYC employee and have a @york.gov.uk’ email address, use the ‘City of York Council employees (including Agency staff) with a @york.gov.uk email’ button

• Email wdu@york.gov.uk if you have any issues

Agency Staff (not including Veritau, Gough Kelly etc)

• You should already have a MyLO account and a ‘@york.gov.uk’ email address, use the ‘City of York Council employees (including Agency staff) with a ‘@york.gov.uk’ email’ button

• Email wdu@york.gov.uk if you have any issues 

All other users

• Click the ‘All other users’ button

• If this is your first time here, click the ‘Create New Account’ button and complete the registration form. We’ll email you within 2 working days.

• If you already have an account but cannot remember your password, click the ‘All other users’ button and use the link for forgotten passwords which opens up under the log in boxes, alternatively email wdu@york.gov.uk

• Email support@learningpool.com if you have any issues logging in out of office hours